Looking for a field service management software that doesn’t break the bank? Three top contenders are Jobber, Workiz, and Method. All are great solutions, but let’s break down the differences between them to find the best choice for your unique needs.
In this blog, you’ll tackle:
- Key features of Jobber vs. Workiz vs. Method.
- Cost-effectiveness of each option.
- Which field service management software is best for you.
Let’s jump in!
Overview of Jobber vs. Workiz vs. Method
| The offering | Method:Field Services | Jobber | Workiz |
| Real-time QuickBooks sync | ✓ | ✕ | ✓ |
| Job scheduling and dispatching | ✓ | ✓ | ✓ |
| Customer management | ✓ | ✓ | ✓ |
| Self serve customer portals | ✓ | ✓ | ✓ |
| Unlimited DIY customization | ✓ | ✕ | ✕ |
| API access | ✓ | ✓ | ✓ |
| Unlimited phone support | ✓ | ✕ | ✕ |
| Mobile app | ✓ | ✓ | ✓ |
| Zapier integration | ✓ | ✓ | ✓ |
| Mailchimp integration | ✓ | ✓ | ✓ |
| Google Calendar integration | ✓ | ✓ | ✓ |
| Gmail add-ons | ✓ | ✕ | ✕ |
| 14 day free trial | ✓ | ✓ | ✕ |
Background on field service businesses
Field service businesses specialize in delivering on-site services, such as:
- HVAC.
- Utility work.
- Appliance repair.
- Construction projects.
Field services involve jobs performed by specialized technicians, such as electricians. These experts rely on software vendors like Jobber, Workiz, and Method to simplify their operations.
Each of these platforms offers unique products and functionalities. They provide solutions for companies to:
- Boost profits and company success.
- Improve customer experience.
- Ensure compliance with industry standards.
Additionally, FSM software eliminates pens and paper by digitizing job management. This cuts down on manual paperwork and actively promotes environmental sustainability.
But in considering Jobber vs. Workiz vs. Method, what does each software have to offer?
What is Method:Field Services?
First up in the Jobber vs. Workiz vs. Method comparison is Method.
Method:Field Services is the #1 field service software for QuickBooks users. The platform’s two-way sync lets data flow automatically between QuickBooks and Method.
Method lets you:
- Customize features to your needs.
- Navigate data synchronization with ease.
- Leverage job scheduling and tracking features.
- Transform your operations with automated workflows.
Overview of Method’s functionality
There are several features that make Method stand out:
- Customer relationship management: The platform facilitates detailed customer and job management so you can keep customers coming back for more.
- Lead-to-cash automation: Method includes advanced automation to reduce manual work and accelerate your sales strategy.
- Job scheduling and dispatching: Simplify your scheduling and dispatching by organizing work orders and mapping the most efficient routes.
- Mobile and cloud functionality: Method supports mobile accessibility for on-the-go management. It also provides cloud-based data access and storage.
Unique features of Method:Field Services
Here’s what sets Method apart from other software:
- Two-way, real-time QuickBooks sync: Instantly sync customers, invoices, and payments with Method’s patented QuickBooks integration.
- Nearly endless customization: Method’s no-code, customizable platform adapts to various sizes and types of businesses.
- Self-serve online portals: Get paid faster and keep customers coming back with Method’s self-serve portals.
- Method:Sidebar: Easily manage leads and customer communication without leaving your Gmail inbox.
Business management features
Method offers robust business management features, such as:
- Automated financial processing: Gone are the days of manual tallying with Method’s automated billing, invoicing, and payment processes.
- Real-time notifications: Stay informed with instant alerts whenever customers view, pay, or engage with your invoices.
- Equipment management: Manage your equipment and assets alongside your customer, scheduling, and invoicing data.
- Custom reports and dashboards: Gather tailored business insights with personalized reporting dashboards and tools. This empowers decision-making with actionable insights.
Field service management features
Field technicians like Method:Field Services for its:
- Automatic job updates and route optimization.
- Complete view of crew members’ schedules.
- One-click conversion of estimates to invoices.
- Easy management of vendors and work orders.
Strengths and limitations
Strengths
- Improves overall operational efficiency and productivity.
- Allows for extensive customization to fit business needs.
- Ensures scalability for growing business demands.
- Facilitates seamless integration with other business tools.
- Regularly updates with new features and improvements.
Limitations
- Method:Field Services is currently only available in English.
- The platform is suited for QuickBooks and Xero users.
What is Jobber?
Image credit: Jobber
Next up in the Jobber vs. Workiz vs. Method comparison is Jobber.
Jobber is a cloud-based software that keeps you organized at every job stage. The platform lets you:
- Optimize routes.
- Mobilize your operations.
- Collaborate with your employees.
- Manage schedules and job dispatching.
Core aspects of Jobber software
After putting it to the test, here are some core aspects of Jobber:
- All-in-one platform: The platform coordinates all aspects of field services, from managing crews to collecting payment.
- User-friendly interface: Jobber simplifies user interface for a better experience. It works seamlessly on Mac and Windows computers, as well as mobile devices.
- Customization and workflow automation: The software allows customization to meet specific operational requirements. It also automates repetitive tasks and job workflows.
- Client management: Jobber lets you prioritize leads and see all past emails and text messages between you and your clients.
Jobber exclusive features
Jobber enhances your job management with these exclusive features:
- Location timers: Track labor costs for all job locations.
- “On my way” texts: Keep clients updated on your arrival so they’re always in the loop.
- Automated job follow-ups: Easily request feedback and reviews, and notify clients about future discounts.
Business management features
- Real-time notifications: Keep a finger on the pulse of your activities with mobile notifications and an activity feed.
- Business dashboard: Gain a quick overview of your business performance and workflows.
- Financial management: Easily handle finances and integrate with QuickBooks Online. With Jobber, you can create financial reports, track expenses, and receive instant payouts.
Field service management features
Jobber offers FSM features like:
- Seamless quote-to-job conversion.
- Efficient scheduling tools and mobile app.
- GPS tracking for last-minute job assignments.
- Access to job details, forms, and checklists for on-site accuracy.
- Client hub to manage client communications and agreements.
Advantages and disadvantages
Advantages
- Prioritizes customer support and service quality.
- Enhances communication between team members.
- Provides an easy and efficient user experience.
- Encourages proactive service management and delivery.
Disadvantages
- High software price.
- Limited offline capabilities.
- Duplicating entries is challenging.
What is Workiz?
Image credit: Workiz
Workiz is another field service management platform for job scheduling and team management. Unlike other FSM alternatives, Workiz caters to an extensive user base. It accommodates a wide range of industries and services, such as:
- Locksmithing.
- Carpet cleaning.
- Plumbing.
Workiz lets you:
- Use advanced customer relationship tools.
- Streamline dispatching with automated systems.
- Operate with real-time job tracking and updates.
Workiz primary functions
Our practical application of the product showed that Workiz excels in several areas:
- Inventory management: The platform facilitates efficient inventory and asset management.
- Scheduling and dispatching: Workiz offers scheduling features and dispatch management to ensure that each job is assigned to the best-suited technician.
- Task automation: The software automates key business operations for increased efficiency, from scheduling appointments to sending invoice follow-ups.
- Invoicing and estimates: Improve cash flow with customized invoices and instant estimates in the Workiz app.
Distinct characteristics of Workiz
Here’s what makes Workiz unique:
- Workiz Pay: Collect credit card and ACH bank payments securely and request payments on estimates and invoices.
- Unique marketing integrations: Integrate with Angi and Thumbtack to manage leads, jobs, and marketing campaigns in one central location.
- Call masking technology: Safeguard customer and field technician privacy with alternative phone numbers and extensions.
- Message clients in calendar: Communicate with customers right from your calendar.
Business management features
Workiz keeps your business on track with:
- Subcontractors management: Effortlessly oversee subcontractors on your dashboard at no extra cost.
- Commission management: Save time and resources with an automated database that handles commission and payroll calculations.
- Service areas management: Maximize productivity by assigning jobs based on category, traffic conditions, and field technician expertise.
- Reporting and analytics capabilities: Workiz delivers powerful reporting and analytical tools with profit tracking, revenue analysis, and trend monitoring.
Field service management features
Workiz’s suite of FSM features include:
- Efficient scheduling tools and mobile app.
- A dispatch board that provides real-time updates on field operations.
- Customizable reminders and “on my way” texts.
- Automated service plans for pending renewals and approvals.
Pros and cons
Pros
- Ensures robust data security and privacy.
- Supports multi-user collaboration and access.
- Prioritizes an efficient and user-friendly experience.
- Focuses on improving customer satisfaction and experience.
Cons
- Limited administrator features in the mobile app.
- Occasional technical glitches and server issues.
- Call drops and loading issues at times.
While exploring Jobber vs. Workiz vs. Method, it’s also beneficial to compare them with similar tools in the market. Analyzing options like FieldEdge and ServiceTitan offers insights into each software’s unique standing.
Jobber vs. Workiz vs. Method: How do they compare?
There’s no better way to compare Jobber vs. Workiz vs. Method than to analyze their features side by side.
Job tracking
A great FSM software enables real-time tracking and monitoring of tasks. Here’s what each software offers:
Jobber: Uses location-based timers to automatically track time at client sites. It also calculates job profitability for accurate pricing and costing.
Workiz: Provides real-time team location tracking with its map view. The platform also optimizes routes for quicker customer service and fuel savings.
Method:Field Services: Logs time on work orders through the Time Tracking app. This ensures accurate billing and crew management.
Quoting
Jobber: Simplifies quote creation for online approval. It also features automated reminders for outstanding quotes.
Workiz: Lets you quickly create and share estimates from the Workiz app. Its transparent pricing makes communicating estimates and time expectations straightforward.
Method:Field Services: Lets you easily create and customize estimates. Once approved, you can quickly convert estimates into invoices without skipping a beat.
Invoicing and payments
An ideal FSM software enables efficient management of invoices and payments. Here’s what each solution provides:
Jobber: Lets you easily create and send invoices to clients. The platform supports multiple payment methods, including online and credit card transactions.
Workiz: Offers a fully customizable, branded invoicing system that you can access from your mobile device. It also offers secure online payment solutions for convenient transactions any time, anywhere.
Method:Field Services: Lets you create and personalize invoices from estimates or sales orders. It also facilitates online payments, including credit card processing.
Setup and integrations
Each solution provides a smooth setup and integrates seamlessly with various accounting software and tools:
Jobber: Has a user-friendly setup and provides API accessibility. It also integrates with:
- QuickBooks Online.
- Fleetsharp.
- Zapier.
- Mailchimp.
Workiz: Has an easy setup and includes integrations with:
- QuickBooks.
- Angi.
- Thumbtack.
- Google Calendar.
Method:Field Services: Offers API access and unlimited customization. When you sign up, you get a free 1:1 consultation session to help you get started. Method syncs seamlessly with:
- QuickBooks.
- Zapier.
- Google Calendar.
- Outlook.
- Mailchimp.
Additional features
Consider these extra functionalities:
Jobber
- Online tip collection.
- Community membership.
- Robust product support.
Workiz
- Lead management features.
- Price book to visually display your items.
- Service agreement management.
Method:Field Services
- Customizable fields.
- Web-to-lead forms.
- Free hour with a Method expert.
As you dive deeper into features, additional comparisons with tools like Service Titan and Housecall Pro help you gauge a wider variety of suitable options.
Jobber vs. Workiz vs. Method — Which is more affordable?
Analyzing the pricing model of each software is essential when evaluating Jobber vs. Workiz vs. Method.
Note: All prices are in United States Dollars (USD).
Jobber pricing
- Core plan: $69 per month.
- Connect plan: $169 per month.
- Grow plan: $349 per month.
Jobber’s annual subscriptions are cheaper than its monthly plans. They also offer a free 14-day trial.
Workiz pricing
- Lite plan: Free for up to 2 members.
- Standard plan: $225 per month.
- Ultimate plan: Contact the Workiz sales team for custom pricing.
A free 7-day trial is also available.
Method:Field Services pricing
- Field Crew Technician: $15 per month.
- Dispatcher: $45 per month.
Method also has a free 14-day trial.
Based on their pricing plans, Method offers competitive pricing and value for money. In contrast, Jobber’s tiered subscriptions provide greater flexibility and a broader array of features to suit various needs.
While Workiz starts at a higher price point, it compensates with a free plan for small teams or individual users.
Ultimately, the most affordable option depends on the specific features and scalability your business requires.
Who should use Jobber?
Jobber is ideal for small-to-midsize home service businesses that want an all-in-one FSM solution. However, many businesses quickly outgrow Jobber’s less expensive plans and end up paying more than they budgeted.
Who should use Workiz?
Workiz suits small and medium-sized businesses, especially those in niche field services. It’s great if you’re interested in extensive integration capabilities and the latest technological advancements.
However, Workiz’s premium pricing may not be the best fit for small business budgets.
Who should use Method:Field Services?
Method:Field Services is excellent for small-to-midsize businesses in search of a cost-effective platform with job management and CRM features. It’s a top pick for those who value integration with QuickBooks or Xero and rank customization as a priority.
Method:Field Services is known for its affordability, which makes it a budget-friendly option for businesses watching their finances.
If these software solutions don’t meet your needs, explore broader comparisons with tools like Kickserv for more options.
Which field management software is best?
You’ve tackled Jobber vs. Workiz vs. Method, but which is best?
The answer depends on your specific business needs. To simplify your choice, evaluate these factors:
- Collaboration tools.
- Ease of implementation.
- Business optimization needs.
- Software categories and industry applicability.
- IT support, like software updates and help desks.
- Compliance with security standards, like the Google Privacy Policy and reCAPTCHA.
Additionally, don’t forget to explore online resources. For example:
- Review customer ratings.
- Read testimonials.
- Analyze user videos and results.
- Explore notes and observations.
- Look for professional recommendations.
This way, you have all the information you need to make the best decision.
Key takeaways
When weighing up Jobber vs. Workiz vs. Method, it’s essential to recognize that each software serves unique business needs.
Jobber is known for its scheduling tools and integrations with apps like Fleetsharp and Zapier. It excels in customer service but has limited offline capabilities.
Workiz offers comprehensive scheduling and dispatching features. However, it has limitations, including restricted admin features and occasional technical issues.
With over 1,400 5-star reviews on apps.com, Intuit’s app marketplace, Method stands out with its level of customization and two-way QuickBooks sync. Plus, its strong CRM features ensure that no opportunities slip through the cracks.
Jobber vs. Workiz vs. Method: Frequently asked questions (FAQs)
How do the mobile app capabilities of Jobber, Workiz, and Method:Field Services differ?
The mobile app capabilities of Jobber, Workiz, and Method:Field Services differ through the following unique features:
The Jobber app lets you manage field operations on the go with:
- Business monitoring: Get real-time notifications and view workflows.
- Booking and scheduling: Easily plan and assign tasks in the field.
- Job execution: Access job details, fill attachments, upload screenshots, and track time.
- Quote and invoice creation: Quickly create and send quotes and invoices.
- Customer communication: Send customized texts and record conversations.
Conversely, Workiz’s mobile app is equipped with:
- On-the-go job management: Direct job handling in the field or office.
- Remote business control: Manage customer communication from anywhere.
- Team sync: Instant updates on new jobs and schedule changes.
Finally, Method’s Field Crew app offers:
- Daily job viewing: See your day’s jobs at a glance.
- Time tracking: Start a timer to accurately track work hours.
- E-signature capture: Obtain customer signatures electronically.
- Customer communication: Call customers and access their addresses for navigation.
- Order addition: Easily add items, products, or services to work orders for later invoicing.
Which is more expensive: Workiz, Jobber, or Method:Field Services?
Based on the pricing models, Jobber’s Grow plan is the most expensive option, with a price of $349 per month.
Workiz’s Standard plan is moderately priced at $225 per month. Note that the cost for its Ultimate plan is unknown and could be higher than Jobber’s.
Method:Field Services is your least expensive option with plans that range from $15 to $45 per month.
Can small businesses benefit equally from using Workiz, Jobber, or Method:Field Services?
Yes, small businesses can benefit from using Workiz, Jobber, or Method:Field Services. Each offers unique features that cater to different aspects of field service management.
Remember, the best choice depends on your organization’s needs, goals, and preferences!
Experience field service management without the hefty price tag.
Start your free trial of Method.
Image credit: Mikael Blomkvist via Pexels